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Who to Contact on the Just Move In Team

Who is my contact at JMI?
We have a Customer Success Team made up of El, Bronwyn & Martyn. If you need to get in touch with any of them, please email customersuccess@justmovein.com. Your email will go through to an inbox where all three people can view your query, and someone will quickly be in touch to help you.

Customer Success Managers: Your Customer Success Manager is here to help your agency get the most out of the Just Move In partnership. If any of your team require training, your Customer Success Manager can arrange a session with them. They are on hand to help you understand how your agency is performing and provide analysis on your activity. It is their objective to ensure you are best placed to earn as much commission as possible and they can advise as to best practice to maximize your earnings potential.


Utilities Management Team: The Utilities Management Team, work behind the scenes to ensure all moves run as smooth as possible. They ensure that the Change of Occupancy Notifications are sent on time and with the correct information. If there are any issues such as a disputed bill or a problem with a supplier they can investigate this. Please contact our Utilities Management Team at agencysupport@justmovein.com

Updated on: 28/07/2023

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